Back Office & Administrative Support Specialist

Join a dynamic team in Surabaya, Jawa Timur as a Back Office & Administrative Support Specialist! This role offers a competitive salary (Rp 2.5M–3.5M/month), comprehensive health benefits, and a clear career development path to help you grow professionally. As a Back Office & Administrative Support Specialist at Private Advertiser, you will be the backbone of our operations, ensuring smooth and efficient daily functions. This role is perfect for someone who thrives in a fast-paced environment and is looking to make a meaningful impact.

Your daily tasks will include managing customer inquiries, processing transactions, and maintaining our databases. You will work closely with our sales and marketing teams to ensure all administrative tasks are completed accurately and on time. With your strong organizational skills and attention to detail, you will play a crucial role in supporting our team's success.

Private Advertiser is a leading company in the advertising industry, known for its innovative solutions and commitment to excellence. We are seeking a Back Office & Administrative Support Specialist who is passionate about delivering exceptional service and driving operational efficiency.

📋 Tanggung Jawab Pekerjaan

• Manage and process customer inquiries and transactions using our in-house CRM system.
• Maintain and update our company databases and records.
• Coordinate with sales and marketing teams to ensure all administrative tasks are completed accurately and on time.
• Prepare and distribute reports and documents to relevant departments.
• Assist in the organization and coordination of meetings, events, and other administrative tasks.
• Ensure compliance with company policies and procedures.
• Provide excellent customer service and support to internal and external stakeholders.
• Participate in continuous improvement initiatives to enhance operational efficiency.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Administration, or a related field.
• Minimum of 2 years of experience in a back office or administrative support role.
• Proficient in using Microsoft Office Suite (Excel, Word, PowerPoint).
• Experience with CRM systems such as Salesforce or HubSpot is a plus.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet deadlines.
• Fluent in both written and spoken Indonesian.

🛠️ Keahlian

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